Privacy Policy

Effective date: November 11, 2025

Gram (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Gram mobile application and related services.

Information we collect

We collect information that you voluntarily provide, such as your name, contact information, delivery address, and payment preferences. We also collect device and usage data including IP address, device identifiers, and analytics to improve our services.

How we use your information

We use your information to deliver orders, process payments, improve our marketplace, communicate with you, and ensure safety and compliance. We may send you updates, offers, or service messages based on your preferences.

Sharing and disclosure

We share limited information with merchants, delivery partners, payment processors, and service providers who support the Gram experience. We may also share information if required by law or to protect our rights.

Data retention

We retain your information as long as your account is active or as needed to provide services. You can request deletion or updates by contacting us.

Your choices

You can manage notification preferences in the app, opt-out of marketing communications, or request access, correction, or deletion of your data by emailing hello@rapydlaunch.com.

Contact us

If you have questions about this policy, email us at hello@rapydlaunch.com.